No Show Policy

     We schedule our appointments so that each patient receives the right amount of time to be seen by our
health professionals and staff. That’s why it is very important that you keep your scheduled appointment with us,
and arrive on time.
As a courtesy, and to help patients remember their scheduled appointments, Clinic MDCM sends an email reminder 
2 days in advance of the appointment time.

If your schedule changes and you cannot keep your appointment, please contact us so we may
reschedule you, and accommodate those patients who are waiting for an appointment. As a courtesy to
our office as well as to those patients who are waiting to schedule with the health care professional, please give us at
least 24 hours notice.
If you do not cancel or reschedule your appointment with at least 24 hours notice, a
 “no-show” service charge is charged. This “no-show charge” is not reimbursable by RAMQ. You will be billed directly for it. A fee of $35
will apply to missed appointments with family doctors and a fee of $65 will apply to missed appointments with specialists.